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Frame My Photos Support
Frame My Photos Support
Customer Service and Technical Support: We do not provide customer service phone support for our products. If you have a technical question or need customer service, please contact us via email at:
customer_service@framemyphotos.com
| Contact Information Frame My Photos, LLC. 1100 Irvine Blvd. #68 Tustin, CA 92780 |
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No customer service calls please F: E: customer_service@framemyphotos.com |
Our Guarantee: We'll replace any deffective CD's & DVD's within 30 days of your order.
Shipping Policy: Frame My Photos uses USPS for all of our shipping. Our shipping rates include a base cost of $2.95 and $3.00 per product shipping and handling charge.
We will notify you via email as soon as your order has been processed for shipping - usually the same day for morning orders and the following day for afternoon and evening orders. All orders are shipped from Santa Ana California, and most people are surprised as to how quickly they arrive.
Sales Tax: Frame My Photos charges NO SALES TAX in any state except for California.
Replacement Policy: If you're having problems with a CD or DVD simply contact us here. We'll exchange it for one that works. All replacement requests must be made within 30 days of delivery. Customer is responsible for all shipping charges on replaced items.
Refund Policy: All sales from this website are final.
Privacy Policy: Click here to view our Privacy Policy
Security Statement: This site has security measures in place to protect the loss, misuse and alteration of the information under our control
We understand that you are concerned about the security of the information you transmit over the Internet. We take all steps possible to ensure that your credit card and personal information is kept safe and secure. We utilize Yahoo Store's secure shopping cart to process your order.
We use industry standard SSL (Secure Sockets Layer) protocol with a 128-bit encryption to ensure the highest level of protection. SSL technology takes your order and scrabmles, or encrypts it to ensure that it cannot be read while being transferred. SSL uses a Digital Certificate to verify who we are and to encrypt and decipher your order so that only we can read it.